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We offer free standard shipping on all orders across Australia—no minimum spend required. Whether you live in a major city or a regional area, we’ve got you covered.
We dispatch all orders within 1 business day. Once shipped, your order will arrive in:
*Please note
Delivery times are estimates and may vary due to public holidays, weather events, or courier delays.
Your mattress will arrive vacuum-sealed and rolled in a compact box—easy to move through doorways and stairs. Bed frames and other furniture are shipped flat-packed with clear instructions for easy assembly.
Yes! If you need your order delivered faster or on a particular day, just leave us a note at checkout or email us at support@mellow-home.com.au.
While we’ll do our best to accommodate your request, please note that we can’t guarantee delivery on a specific date, as all deliveries are subject to the courier’s availability and routing on the day.
Not necessarily. Most deliveries are contact-free and may be left in a safe place if no one is home. If a signature is required, the courier will leave a card with next steps.
Yes—if your order hasn’t shipped yet. Please contact us as soon as possible at support@mellow.com.au to update your address.
Currently, we only ship within Australia.
If no one is home, the courier may leave your order in a safe spot or leave a card with instructions for redelivery or pickup.
