Returns

Want to return? Here’s what to do.

We want you to LOVE every Mellow Home purchase, and we get that sometimes it takes time to decide. That’s why we offer a friendly 365-Night Trial on all products purchased from mellow-home.com.au. You have 365 nights from the day of delivery to decide if it’s the perfect fit for you.

If you’re not completely satisfied, simply reach out to us at support@mellow-home.com.au. Just make sure the product is in good condition—no drool, stains, or mystery smells—and includes all the necessary documents, including proof of purchase, for a smooth refund or exchange process.

We’re here to help make sure you're happy with your purchase!